Shopware experts since 2012
Since 2012, SYNERGY NETWORKS GmbH has stood for tailor-made e-commerce solutions based on Shopware. As a certified Shopware agency, we develop high-performance online shops and custom plugins, ensuring our customers enjoy lasting success in digital commerce. In this category, you will find examples of products and extensions offered by SYNERGY NETWORKS GmbH that expand the functionality of your Shopware online shop.
Learn how to use Shopware professionally and efficiently with SYNERGY NETWORKS' customised Shopware training. Our practical training is aimed at companies and their employees, enabling them to exploit the full potential of their Shopware shop. Whether you are a beginner or an experienced employee, we will show you how to work faster and more efficiently with the right settings, workflows and tools. The content is tailored to your requirements: from the basics of the Shopware backend to advanced topics such as product management, experience worlds, SEO and plugin use. We impart concrete knowledge from practical experience that will help you immediately.
Take advantage of SYNERGY NETWORKS' many years of experience in developing customised Shopware plugins and expand your online shop with features that really add value. As a certified Shopware Extension Partner, we have been developing powerful, scalable extensions since 2014 that simplify the business processes of our Shopware customers and make online shops even more efficient. Whether you need a plugin to automate internal processes or optimise your product presentation, our developers create customised solutions that fit perfectly with your Shopware setup. Benefit from clean code, clear documentation and development that integrates seamlessly into your existing system.
This is the test product for the SYNERGY NETWORKS demo shop.
These FAQs come from FAQ Professional The questions further down this page do not come from the description text but from FAQ Professional. The plugin keeps questions and answers in one place in the administration and shows them where they are needed – on the product, in the category, in the search and on the shipping method during checkout. Open a question: the view is counted, and your feedback below it feeds into the evaluation in the administration. The requirement is Shopware 6.7.0 or higher with PHP 8.2 to 8.5. Elasticsearch or OpenSearch are used where available; without them the search runs over the database. On uninstalling, you decide whether the data stays. Our recommendation: Feel free to try things out here – the administration is open to you as well. The full range of features, the pricing and the documentation are on the product page.
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CMS element of the FAQ Professional plugin
FAQ_Professional
Questions and answers about the FAQ Professional plugin from SYNERGY NETWORKS.
With ‘FAQ Professional’, you can clearly display frequently asked questions from your customers in your shop. Simply create FAQ sections with questions and answers – for example, about shipping, payment or individual products. The content is displayed in the front end, so your customers can quickly find the answers they need and you can reduce the burden on your support team.
There are two routes, and they can be used side by side.
Via a tag. Create a tag under Settings, assign it to products, categories, product variants, landing pages or shipping methods, then assign the same tag to the FAQ group. A tag applies to everything carrying it — the right route for a whole category branch, for all products of a brand, and for shipping methods.
Directly, without a tag. Since version 6.7.6, an FAQ group can also be assigned straight to a single category page or a single product. You select both in the fields of the FAQ group. Subcategories do not inherit this assignment — exactly the page you selected applies.
For shipping methods, the tag remains the only route.
Yes, that's exactly what the plugin is designed for. You can: create multiple FAQ groups (e.g. ‘General questions’, ‘Shipping & payment’, ‘Product FAQs’) display them on specific pages, e.g. on the home page, in categories or on a product page edit and expand questions and answers at any time in the admin area This allows you to display your information exactly where your customers expect it.
The FAQ Professional plugin is developed and maintained by SYNERGY NETWORKS GmbH, an e-commerce agency specialising in Shopware.
We have been supporting retailers for many years with Shopware projects, plugin development and performance optimisation.If you have any questions about the plugin or need support, you can contact us at any time – for example, via the Shopware Store, our contact form or directly by email.