FAQ Professional
£13.36
Product information "FAQ Professional"
These FAQs come from FAQ Professional
The questions further down this page do not come from the description text but from FAQ Professional. The plugin keeps questions and answers in one place in the administration and shows them where they are needed – on the product, in the category, in the search and on the shipping method during checkout. Open a question: the view is counted, and your feedback below it feeds into the evaluation in the administration.
The requirement is Shopware 6.7.0 or higher with PHP 8.2 to 8.5. Elasticsearch or OpenSearch are used where available; without them the search runs over the database. On uninstalling, you decide whether the data stays.
Our recommendation: Feel free to try things out here – the administration is open to you as well. The full range of features, the pricing and the documentation are on the product page.
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FAQ_Professional
Questions and answers about the FAQ Professional plugin from SYNERGY NETWORKS.
With ‘FAQ Professional’, you can clearly display frequently asked questions from your customers in your shop. Simply create FAQ sections with questions and answers – for example, about shipping, payment or individual products. The content is displayed in the front end, so your customers can quickly find the answers they need and you can reduce the burden on your support team.
There are two routes, and they can be used side by side.
Via a tag. Create a tag under Settings, assign it to products, categories, product variants, landing pages or shipping methods, then assign the same tag to the FAQ group. A tag applies to everything carrying it — the right route for a whole category branch, for all products of a brand, and for shipping methods.
Directly, without a tag. Since version 6.7.6, an FAQ group can also be assigned straight to a single category page or a single product. You select both in the fields of the FAQ group. Subcategories do not inherit this assignment — exactly the page you selected applies.
For shipping methods, the tag remains the only route.
Yes, that's exactly what the plugin is designed for. You can: create multiple FAQ groups (e.g. ‘General questions’, ‘Shipping & payment’, ‘Product FAQs’) display them on specific pages, e.g. on the home page, in categories or on a product page edit and expand questions and answers at any time in the admin area This allows you to display your information exactly where your customers expect it.
The FAQ Professional plugin is developed and maintained by SYNERGY NETWORKS GmbH, an e-commerce agency specialising in Shopware.
We have been supporting retailers for many years with Shopware projects, plugin development and performance optimisation.If you have any questions about the plugin or need support, you can contact us at any time – for example, via the Shopware Store, our contact form or directly by email.